9T Labs has announced that it has received ISO 9001 certification, a global quality management standard of the International Organisation for Standardisation (ISO), based in Geneva, Switzerland. This achievement emphasises 9T Labs’ ongoing commitment to quality at all levels of the organisation.
The application process for ISO 9001 is comprehensive and rigorous and involves internal and external audits of policies, procedures and training. After several months and the dedicated involvement from all corners of the company, 9T Labs joins the more than one million companies worldwide in over 170 countries with this important certification.
“We are proud of our commitment to putting quality at the heart of 9T Labs,” said Josua Woerlen, project manager for the implementation of the Quality Management System, 9T Labs. “The buy-in across the company on this process over the last eight months was truly inspiring to watch unfold.”
ISO 9001 is a standard that is designed to ensure that end-user customers receive consistent, good-quality products and services. This, in turn, can lead to many business benefits such as a reduction in costs, increased productivity and access to new markets.
“Implementing ISO 9001 is about reforming corporate culture, ideologies and a genuine commitment to improvement, both individually and as a company,” stated Martin Eichenhofer, chief executive officer and co-founder, 9T Labs. “Customer happiness is at the centre of everything we do, and this ISO 9001 certification ensures that we continue to strive for the highest quality, reliability and durability in our manufacturing and management system processes today and in the future.”